Covill Skips & Clearance
SkipM8 has streamlined our entire skip management process, saving us hours each day on tracking and invoicing. Features like the Driver Scheduler and Map of Hires have improved efficiency, and communication within our team has never been better. We highly recommend SkipM8 for any business looking to enhance their operations.
What specific problems were you facing before using SkipM8?
Before adopting SkipM8, we were managing everything manually with pen and paper. This process was incredibly time-consuming and inefficient. Keeping track of our skips was a nightmare – we often didn’t know exactly where each skip was located, which made it difficult to manage resources effectively. In addition, handling invoicing separately created extra administrative work, adding to the overall burden and slowing down our operations.
How has SkipM8 improved communication within your team?
SkipM8 has significantly improved communication within our team. The system is much easier to use and has streamlined the way we work together. With customer email notifications, our clients are kept informed throughout the entire process, which has reduced the need for time-consuming back-and-forth phone calls. This has not only improved internal coordination but has also enhanced customer satisfaction.
Which SkipM8 feature has delivered the most value for your business?
The Driver Scheduler has been invaluable, allowing us to efficiently plan our daily routes and manage drivers' tasks with ease. Another feature that has had a major impact is the Map of Hires, which shows the location of every skip in real-time. This has given us far greater control over our fleet, enabling us to manage logistics much more effectively.
Can you share any quantifiable results since you started using SkipM8?
Since implementing SkipM8, we’ve saved several hours each day in tracking and managing jobs. Specifically, we estimate that around two hours per day have been saved, with an additional one hour saved daily on invoicing. These time savings have greatly improved our overall efficiency and allowed us to focus on other important areas of the business.