Get the paperwork right when the skip isn't what was booked
Your drivers see what's really in the skip. If a booking says inert and it's full of plasterboard, the driver can correct the waste type in the driver app. The correction is saved on the booking, so the next driver and the transfer note get the right description.
The price is never changed from the driver's phone. Your office sees the correction on the dashboard, with the price as sold and what it would cost on the new waste type, and decides what to do.
Drivers can also report items such as mattresses or tyres found on a collection, and an EWC code found on tipping can be added to that one load without changing the waste type.



